Senior IT Support Executive

Responsibilities:

• Provide technical support to all employees and Directors hardware and software.
• Solve problems with various appliances and all essential office equipment including but not limited to desktop computers laptop computers monitors printers PABX network fax machines scanners copiers telephones face recognition machines televisions and any handheld devices.
• Assisting with a wide range of issues including connection problems data access network failures poor computer performance and cloud migration.
• Commissioning and installing upgrades repairs maintenance programmes and data transfers.
• To provide daily monitoring and maintenance support for network IT infrastructure servers related equipment by troubleshooting configuring and installing hardware/software.
• Identify IT risks threats and vulnerabilities in the companys IT infrastructure.
• Maintain a record of IT hardware assets and software licensing.
• Close liaison with Authorized Service Partners to coordinate the setup installation and maintenance.
• To provide setups for all new employees before boarding which includes providing a procurement list for new purchases.
• Handle any other adhoc duties assigned and ITrelated matters.

Requirements:

• Candidate must possess at least a Degree in Engineering (Computer/Telecommunication) Computer Science/Information Technology Mathematics Science & Technology or equivalent.
• With a minimum of 3 5 years of working experience in the related field.
• Able to work well in a fastpaced environment and has excellent problemsolving skills.
• Good interpersonal and analytical skills including able to work independently and resultsoriented
• Good attendance and punctuality record.
• Strong knowledge of hardware and software support printer setup email systems CCTV network security PABX Microsoft and Apple products.
• Responsible and able to handle multitasking work.
• Good command of spoken and written English & BM
• Proficiency in Mandarin is an added advantage

Remuneration:
MYR 4000 MYR 7000

Consultant in Charge

Jia En

Rodney

Mobile Claim MYR 75

Bonus Companys discretion

Annual Leave 15 Days Per Year

Remote Work :

No