Customer Manager all gender
Customer Manager all gender
Posted on :
14-08-2024
Employer Active
1 Vacancy
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Job Description
Your mission
- Customer Care: You are responsible for maintaining our B2B customer relationships from the moment the contract is signed you always pursue the mission of building longterm and sustainable customer relationships.
- Discovery Expert: Through your proactive communication with our customers you quickly recognize their wishes and requirements in order to initiate improvement measures.
- Product Champion: You answer customerspecific concerns about our product and support the optimal usage of our customer platform.
- Happiness Management: You develop strategies to increase our customer lifetime value and ensure that our customers expectations are not only met they are exceeded.
- Team player: You will work closely with Sales Product Development and Customer Support to achieve the best results for our customers.
Your profile
- Lateral entry welcome: Are you a talented communicator or an expert in the field of civil engineering / surveying Perfect! One talent is enough for us well strengthen the other part together!
- Fluent in languages: German at C2 level and English at B2 to C1 level are no problem for you.
- Quick and clever: You have a quick grasp and can quickly find your way around new topics.
- Selforganized: You work in a structured and independent way.
- Communication talent: Your communication skills are on point whether in conversation or by email you impress with your clear and confident way of expressing yourself.
- Diplomatic: You keep calm in challenging situations react flexibly with a solutionoriented approach and always appear confident.
What we offer
- You will work in selforganized interdisciplinary and collaborative teams
- Our company culture is open and inclusive we look forward to your unique input
- We have an agile work environment where your opinion is valued and you can make a difference
- Collaborative work style: we work together to achieve our goals and support each other
- Peertopeer learning: learn from and with each other in #TeamDeepUp
- The opportunity to be part of something huge and to be involved in a significant future market
Our benefits
- Work hybrid or completely remote the decision is yours
- Take advantage of our company pension plan at commissionfree rates because your future is important to us!
- Your first working day in Bonn including team lunch and an introduction to the world of DeepUp (remote start also possible)
- Team events in our modern office where networking and having fun are most important
- A cozy coffee lounge to relax during your breaks
- A buddy program for a successful onboarding
- Flexible organization of your (working) day in coordination with your team
- Modern work equipment according to your needs
- Look forward to 30 days of vacation as well as Christmas and New Years Eve on top
How to apply
Sounds like you and you want to join #TeamDeepUp Just click on the Apply Now button and convince us that you are a good fit for us!
Other notes:
We assess every application on the basis of skills and competencies regardless of age gender identity ethnicity sexual orientation disability or religion.
Your connection to us
Anna
People & Culture Manager
Employment Type
Full Time
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