Commercial Lines Account Manager

Our client a wellestablished provider of both commercial and personal lines of insurance is seeking a dedicated Commercial Lines Account Manager to join their team. Known for their commitment to delivering personalized insurance solutions and excellent customer service they are looking for an experienced professional to manage a robust portfolio of commercial accounts in their Albuquerque or Las Vegas office.

As a Commercial Lines Account Manager you will be responsible for servicing an existing book of business. This is a fully serviceoriented role with no sales expectations or quotas. Your primary focus will be on managing the entire renewal process for each account and handling crossselling and upselling opportunities. You will also be responsible for negotiating with carriers processing certificates and endorsements and binding policies. This position is ideal for someone who thrives in a structured environment and values client relationships.

Key Responsibilities

• Manage Renewals: Oversee the entire renewal process for commercial accounts ensuring client satisfaction and retention by delivering topnotch service.
• CrossSelling and UpSelling: Identify opportunities to enhance client coverage through crossselling and upselling without the pressure of cold calling or hunting new business.
• Carrier Negotiations: Collaborate with insurance carriers to negotiate favorable terms and pricing for clients ensuring the best possible coverage options.
• Process Documentation: Handle the processing of certificates endorsements and policy bindings maintaining accuracy and compliance.
• Office Commitment: Work fulltime in the office Monday through Friday from 8 AM to 5 PM ensuring availability to clients and colleagues.
• Relationship Management: Focus on building and maintaining strong longterm relationships with clients through exceptional service.

Qualifications

• Experience: Minimum of 3 years of experience in commercial lines insurance account management.
• Location: Must reside within 15 minutes of either the Albuquerque or Las Vegas office ensuring a strong understanding of the local market.
• Industry Knowledge: Strong familiarity with commercial insurance products and industry practices. Experience with captive agencies is acceptable.
• Stability: Preference for candidates with stable work histories demonstrating longterm commitment and reliability.
• Skills: Excellent negotiation customer service and communication skills. Ability to manage multiple tasks and prioritize effectively.

If you are an experienced Commercial Lines Account Manager seeking a servicefocused role with a reputable insurance provider we encourage you to apply. This position offers a stable and rewarding career path emphasizing client relationships and service excellence.

Join our clients team and contribute to their mission of providing outstanding insurance solutions and building lasting client partnerships.

Remote Work :

No