Senior Field Service Technician
Senior Field Service Technician
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Job Description
As a global leader in precision measurement sensing technologies VPG addresses an expanding array of applications in which accuracy reliability and repeatability make the difference. Whether it is in the design and safety of new generations of cars trucks and planes or optimizing advanced medical equipment and consumer products VPG s deep engineering expertise is making the world safer smarter and productive.
We are seeking a skilled and dedicated Sr. Field Application Engineer to become an integral part of our engineering team.
In this role you will perform installations troubleshoot and provide topnotch customer support for our stateoftheart Gleeble Systems. Beyond handson technical work you ll play a key role in mentoring junior engineers and coordinating the daily operations of our System Service Engineering team. When our Manager of Integration & Service Engineering is unavailable you ll step up to ensure seamless operations.
Key Responsibilities:
- Leadership & Training: Guide and support Service Engineer 1 team members in their daily tasks ensuring they are welltrained in servicing calibrating and upgrading our systems.
- Customer Service & Installations: Perform worldwide installations upgrades and services of Gleeble Systems ensuring customer satisfaction at every touchpoint.
- Project Management: Collaborate with our Embedded Systems group and Production team on various projects maintaining and updating Zoho Projects for efficient workflow.
- Documentation & Quality Control: Create and maintain service documentation (PRM) troubleshoot system performance and uphold quality control procedures both inhouse and on customer sites.
What You ll Achieve:
- Successfully execute installations and service operations across the globe.
- Provide exceptional training to new and existing engineers and customers.
- Effectively manage and develop Engineer I staff contributing to their growth and our team s success.
- Keep meticulous records and documentation ensuring consistency and reliability in our service processes.
Region:
North America
Benefits:
We offer a competitive compensation package that includes:
- Salary range: $85000 to $95000 annually
- Comprehensive benefits package including medical dental vision and retirement savings plans
- Paid time off and holidays
The estimated salary range allows for candidates with various levels of skills and experience to be considered as well as provides room for growth achieved within the role over time. Any offer extended to a candidate or salary increase consideration for a current employee will be based on the individual s unique set of knowledge skills education experience and geographic location as well as internal equity.
Requirements :
- Education: B.S. in Electrical Engineering or a related field.
- Experience: 5 years in a similar role with handson experience in schematics multimeter oscilloscope usage. Programming skills in Python C etc. are a plus.
- Technical Skills: Proficiency in Microsoft Suite and a strong understanding of electrical engineering principles.
Applicants must be located within the United States. Please note that we are unable to provide visa sponsorship for this position.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Full-time
