Client Advisor Siam Paragon Bangkok

• Sell product and provide an excellent service to clients
  
• Be an ambassador of the brand
  
• Ensure that every client is treated according to the companys expectations
  
• Tailor the clients experience in order to elevate their experience and impression of the brand
  

• Ensure the achievement of the sales goals enhancing and developing the business
  
• Provide an excellent client experience demonstrating knowledge about product DNA and serving the client in accordance with the companys client ceremony
  
• Drive individual KPI goals
  
• Guarantee cross and upselling of products for all product categories available in the store
  
• Build longlasting relationships with the clients
  
• Constantly update the Client Book information and use its contents to drive business
  
• Contact the clients and book appointments (also providing the appropriate followup on all sales or client requests)
  
• Ensure constant monitoring and implementation of CRM system in order to connect with them building relationships discover and tailor new opportunities with potential clients
  
• Uphold grooming standards in accordance with the companys procedure
  
• Assist in merchandising and maintenance of the shop floor
  
• Uphold housekeeping standards in all areas of the store
  
• Able to maintain the visual display of the products
  
• Be a proactive team player showing respect for coworkers accepting instructions and providing feedback to support the stores achievements and contribute to a positive working environment
  
• Understand and follow all company policies and procedures related to sales and service
  
• Ensure security awareness through client approach and service
  
• Perform other duties as directed
  
• Remain up to date on current trends
  
• Be engaged in social network
  
  

Requirements

• At least 2 year(s) of working experience in the retail field luxury brands is preferred
  
• Passion in Luxury Retail
  
• Strong understanding of Client Service needs
  
• Good clientele skills
  
• Organizational skills and understanding of priorities
  
• Pleasant and outgoing personality