Bridging Case Manager

This is a remote position.

Bridging Case Manager

Are you an experienced Bridging Case Manager Ready to use nextgen technology to process applications more quickly and efficiently

Role Overview:

As a Bridging Case Manager you ll play a crucial role in packaging the right products for a continuous stream of customers.

• Fully verifying each case at the Pack In stage to meet lender requirements for the recommended product.
  
• Producing a comprehensive list of case requirements for the client s adviser to communicate to the client.
  
• Ensuring each case requirement is clearly understood by the client s adviser.
  
• Managing all client correspondence from the Pack In stage and processing any received documentation.
  
• Maintaining and organizing your client case list and daily workflow meticulously.
  
• Delivering a consistent conversion rate from Pack In to Funded .
  
• Working closely with Bridging Advisers to keep them informed of each case s status.
  
• Ensuring submitted cases meet all potential Lender Requirements and are processed within the appropriate Lender service level agreements.
  

Requirements

To excel in this role you ll need:

• Previous experience in the Bridging and Commercial mortgage industry preferably in case management (packaging/processing) or administration.
  
• Ability to manage multiple customers proactively and efficiently in a fastpaced environment.
  
• Dedication to providing each customer with the care attention and support they need through the often stressful process.
  

Benefits

You ll become part of a smart innovative and industryleading company. Benefits include:

• Marketleading salary reflecting your skills and value.
  
• Monthly bonus scheme.
  
• 21 days holiday plus Bank Holidays (with an extra day for each year of service up to 25 days plus bank holidays).
  
• Monthly Perkbox perks: great deals on holidays shopping cinema tickets car rental and more.
  
• Pension with True Potential Investor.
  
• BUPA health insurance.
  
• Regular team socials.
  
• Permanent workfromhome setup with all IT equipment provided.
  

Sound good We d love to hear from you.