French Customer Experience Specialist In Porto

Are you a French language wizard Were on the hunt for an extraordinary individual to become our Customer Agent Maestro!

About Us:
At our company we prioritize customer satisfaction and strive to create a welcoming environment for every client. Our team is dedicated to fostering a positive workplace culture where collaboration and support are central to our operations.

Role Overview:
As the first point of contact for customers you will answer incoming calls in a friendly and professional manner. Youll greet customers warmly and provide tailored guidance to address their inquiries offering personalized solutions to ensure satisfaction. Additionally you will embody and promote our company culture to foster a positive work environment.

Key Responsibilities:

• Answer incoming calls from customers in a professional and friendly manner.
• Greet customers warmly and provide them with guidance tailored to their needs.
• Offer personalized solutions on every call to ensure customer satisfaction and address their specific concerns.
• Embrace and embody the company culture actively sharing and promoting it with your colleagues every day to foster a positive work environment.

Requirements:

• Native French
• EU Citizenship or Portuguese Residency Card

Why Join Us:

• Attractive Salary: We offer competitive compensation packages that reflect your skills and experience ensuring that your hard work is recognized and rewarded.
• Performance Bonus: In addition to your salary youll have the opportunity to earn performance bonuses based on your contributions and achievements motivating you to excel in your role.
• Meal Allowance: Enjoy the benefit of a meal allowance to cover the cost of your meals during working hours ensuring that you can stay fueled and focused throughout the day.
• Transportation Allowance: We provide a transportation allowance to help ease the cost of commuting to and from work ensuring that you have convenient and affordable transportation options.
• Health and Life Insurance: Comprehensive coverage reflecting our commitment to your wellbeing.
• Onsite Work Environment: Enjoy the benefits of working onsite fostering direct communication and collaboration with your team.

Ready to embark on this customer support adventure Submit your application today and we will get in touch with you!

Remote Work :

No