Senior Sales Consultant - Premium Hardware Pick-Up Shop Port Elizabeth

• Responsible for ensuring the daily/monthly/yearly targets & KPI s are met.
  
• Leading the Shop Consultants working in your respective shop and ensure all collective targets/tasks/deadlines are met.
  
• Generate and respond to sales leads and implement initiatives to drive sales.
  
• Ensuring the Shop is proactively making Telephone Marketing/Sales Calls (minimum of 50 calls per day).
  
• Responsible for ensuring that all processes are implemented to the standard set by the Management Team.
  
• Offer aftersales service and support to customers.
  
• Ensuring all Email & Telephonic enquiries are managed.
  
• Identify and engage potential customers.
  
• Processing orders and goods returned for credit.
  
• Assistance in payment collections and act as a support to credit controllers.
  
• Ensuring that all articles based on demand overstock deletion supersession and focus on the balance of the product range are maintained in cooperation with the PickUp Shop Manager & Shop Controller.
  
• Managing the Monitoring Systems put in place with regards to Deliveries Stock & Inventory Movement and Sales Orders are completed daily within the shop ensuring the other consultants are completing the tasks allocated to them.
  
• Optimizing the visual merchandizing in the shop by utilizing brochures advertising and catalogues to optimize the shopping experience for customers.
  
• Ensure stock takes are completed timeously and make recommendations to management with regards to surplus and slowmoving items monthly.
  
• General day to day running of the shop (observing maintenance and wear and tear).
  
• Analyze reports and sales figures.
  
• Administration of daily & monthly sales reports.
  
• Maintain good working relationships with colleagues in the sales team.
  
• Prepare and assist in coordination for Customer Days.
  
• Manage customer complaints and escalate where necessary to the PickUp Shop Manager.
  
• Perform adhoc duties from time to time.
  

Requirements

• Matric or equivalent.
  
• Must reside within the area or 1520km radius.
  
• Excellent Communication skills.
  
• Fluent in English (additional South African language/s advantageous).
  
• Sales orientated; goal driven & selfmotivated.
  
• Ability to work independently and participate actively within a team.
  
• Computer Literate (PowerPoint Outlook Word Excel).
  
• SAP experience will be an advantage.
  
• Quick grasp of new concepts constant willingness to learn and strong sense of responsibility.
  
• High level of commitment.
  
• Product Knowledge relevant to premium hardware industry.
  
• Minimum of 3 5 years sales and/or customer service experience.
  
• Reliable transport.
  
• Clear disciplinary record.
  
• Clear Criminal Record.
  
• Clear Credit History.
  

Benefits

• Basic Salary of R11 500