Office Administrator

Join a Team as an Office Administrator and Be the Heart of Our Hub in Rainham Kent!

Job Purpose: As the Office Administrator youll play a crucial role in supporting our Director by managing our systems ensuring a seamless and exceptional experience for all our clients.

Location: Rainham Kent

Salary: 25000 per annum

Requirements

Job Description:

Key Responsibilities:

• Be the Face of Our Company: Welcome and greet clients with a friendly smile. Youll be the first point of contact helping to build lasting relationships with our valued customers.
  

• Customer Connection: Answer telephone calls with enthusiasm and professionalism providing excellent service to all inquiries.
  

• Keep Us Organised: Maintain and update our quotation and purchase spreadsheet ensuring everything is up to date and accurate.
  

• Create Winning Proposals: Produce compelling client quotations that reflect the quality and value of our services.
  

• Coordinate with Excellence: Book courses with awarding bodies handling notifications for organisations like CITB & IOSH with precision and care.
  

• Booking Mastery: Assist with course bookings via email and our CRM ensuring a smooth and efficient process for all parties involved.
  

• Quality Assurance: Review prepared course paperwork following our guidance list ensuring accuracy and completeness.
  

• Empower Our Trainers: Provide trainers with the necessary documentation information and IT resources needed to deliver topnotch courses.
  

• Contract Wizard: Prepare training contracts that reflect our professional standards and commitment to excellence.
  

• Course Closure Support: Help close course files by scanning letter confirmations and saving them in the relevant course file.
  

• Organizational Pro: Support filing creation of ADHOC certificates and scanning of course documentation.
  

• Results and Feedback: Assist in completing course result paperwork and support delegate evaluation and agent analysis.
  

Benefits

Why Youll Love Working With Us:

Join a dynamic and passionate team in Rainham Kent where your contributions will make a real impact! Youll be at the forefront of our business creating positive experiences for everyone who walks through our doors. If youre organised energetic and love connecting with people we want to hear from you!

Apply now and be part of something exciting!