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Ensure that all transactions are compliant with the Companys policies
Review credit applications and communicate with sales/customers if additional information is required
Request and review credit reports
Approve or decline credit applications in line with company guidelines
Use register and checklist to manage application status (declined approved pending etc.)
Ensure that all declined applications are signed off by the CEO
Develop plans to increase business
Meet collection targets set by the business
Meet group disbursement targets set by the business
Identify changes in payment patterns and propose action to avert indebtedness
Follow up on outstanding payments by telephone email & letter within agreed timelines when necessary
Maintain accurate records of all outstanding debt retrieval activity (file all correspondence)
Handle disputed debt amounts and negotiate to bring payment within the agreed terms
Ensure customer information is correctly maintained
Ensure productivity within the credit team.
Carry out performance appraisal of team members and recommend strategies to improve performance.
Full Time