Our client is actively looking for a talented vibrant highly motivated and disciplined Shop Sales Consultant who will represent the company as a brand ambassador and offer sales services to our customers.
Responsibilities
- Meet the monthly OverTheCounter (OTC) revenue & order targets.
- Telephone Marketing/Sales (minimum of 50 calls per day).
- Getting a minimum of 20 customers to the shop per day.
- New & Reactivated Business: a combination of 10 new/reacts per month.
- Generate and respond to sales leads and implement initiatives to drive sales.
- Offer aftersales service and support to customers.
- Email & Telephonic support to customers & staff.
- Identify and engage potential customers.
- Processing orders and goods returned for credit.
- Assistance in payment collections and act as a support to credit controllers.
- Responsible for inventory administration in the shop.
- Maintain all articles based on demand overstock deletion supersession and focus on the balance of the product range.
- Receive process stock orders and follow up on delivery daily.
- Responsible for updating the shop display as and when needed.
- Visual merchandizing by utilizing brochures advertising and catalogues to optimize the shopping experience for customers.
- Manage accurately record and control stock movement.
- Ensure stock takes are completed timeously and make recommendations to management with regards to surplus and
- slowmoving items monthly.
- Prepare parcels for collections and shipment.
- General day to day running of the shop (observing maintenance and wear and tear).
- Analyze reports and sales figures.
- Administration of daily & monthly sales reports.
- Maintain good working relationships with colleagues in the sales team.
- Prepare and assist in coordination for Customer Days.
- Manage customer complaints and escalate where necessary.
- Perform adhoc duties from time to time.
Requirements
- Matric or equivalent.
- Must reside within the area or 15km radius.
- Excellent Communication skills.
- Fluent in English (additional South African language/s advantageous).
- Sales orientated; goal driven & selfmotivated.
- Computer Literate (PowerPoint Outlook Word Excel).
- SAP experience will be an advantage.
- Quick grasp of new concepts constant willingness to learn and strong sense of responsibility.
- High level of commitment.
- Product knowledge relevant to premium hardware industry.
- Minimum of 2 years sales and/or customer service experience.
- Ability to work independently and participate actively within a team.
- Reliable transport.
- Clear disciplinary record.
- Clear Criminal Record.
- Clear Credit History.
Benefits
Matric or equivalent. Completed or studying towards a marketing / business degree or diploma or have a proven track record with relevant experience will be advantageous. Must reside in mentioned location or surroundings. Minimum of 3 years experience in the relevant field. Excellent communication skills. Excellent negotiation skills. Sales orientated; goal driven & self-motivated. High level of commitment. Report writing skills. Leadership skills and presentation skills. Strategic thinking skills. Computer literacy (MS Office). Product knowledge relevant to the W rth South Africa industry. Clear disciplinary record. Clear Criminal Record. Clear Credit History.