Control Center Officer mfd - Johannesburg- South Africa

WHAT TO KNOW BEFORE APPLYING

• You have to have an excellent levelin English (written spoken)
• Experience in the visa industry is a big plus
• This position is based in Sandton Johannesburg (SA)
• Tertiary qualification in Compliance Risk Management Law Business Administration ora related field is advantageous.

SUMMARY

CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions responsible for financing and managing visa application centers to process their Schengen visa applications.

We currently operate in 10 countries and welcome more than 250000 visa applicants each year.

As part of our development we are looking to strengthen our Control Center Department and are looking for an experienced Englishspeaking Control Center Officer (Compliance Officer) who is dedicated to join our team.

The main mission of the Control Center Officeris to manage and coordinatevarious systems but also to protect facilities and monitor the security systemsof the center.

His main responsibility is to ensure that operations at Capago comply with the legal regulations as well as internal policies and bylaws.

RESPONSIBILITIES

As an Control Center officer you will be responsible for:

Ongoing proactive risk assessment for all new and existing systems in all of Capagos branches.
Implement information security strategies both shortterm and longterm as per the Managersinstructions.
Evaluate security incidents and determine what response if any is needed when there aretechnicalincidents as well as when sensitive information is breached.
Contributes to the overall success of Capago by performing all other duties and responsibilitiesasassigned by the manager.
Develop and review company policies.
Conduct periodic assessment of the organisations operations

Conduct investigations on nonconformities
Develop and implement strategies necessary for minimising risk of noncompliance.
Produce and interpret reports of inspection to provide information useful in the outcome ofaudits.
Maintain an uptodate knowledge of specialised and general policies in order to effectivelymanagerisks.

Monitor compliance risk controls to identify deviations and put forward recommendations on themanagement of compliance issues.
Elaborate policy details to Capago management to provide insight and understanding of setlaws andprocedures.
Correct and address issues of noncompliance in a manner that limits recurrence and promotesadherence to set rules.
Liaise with relevant compliance managers and colleagues to analyse and develop standards forcompliance.
Auditing company policies and responding to policy violations.
Prepare for external compliance audits by carrying out internal audits to ensure all regulatoryrequirements are maintained.
Perform physical tests on company equipment or environment when conducting complianceinspection.

COMPETENCIES

As a Control Center Officer you need to demonstrate the following competencies:

• Great sense of responsibility ;
• Experience in the visa industry is a big plus
• Great communication skills;
• Crisis management ;
• Seriousness ;
• Organization ;
• Reactivity ;
• Rigor.