Team Lead Gsuite

Job Role: Team Lead GSuite

Required Experience : Minimum 20 months of experience

Job Description:

Team Lead Responsibilities and Expertise

Monitor the team’s performance

Develop quality assurance framework

Design SolutionOriented Presentations for Customer

Deliver IQA Fundamentals Training to newly onboarded QAs

Analyze data to generate hypotheses & conclusion

Manage process transition

Develop & deliver regular reports on program results to senior leadership

Minimum of 20 months of experience

Directs & supervises team to achieve assignments using established guidelines procedures and

policies.

Plan organize and prioritize work efficiently multitask and work well under pressure with minimal

direction.

Work well with others in a teamoriented environment and to gain their cooperation

Under the direction of the site leads implement strategies to successfully manage the day to day

operations

Working with teams across the globe with different Vendors across the globe and participating in

Calibration sessions.

Drive the team to achieve individual as well as team target

Coach mentor and share feedback to the trainees/ team by cross auditing the cases that are processed

by IQAs

Ability to conduct Gauge R&R sessions within the team

Regular connects with the team through team huddles and one o one’s

Set a healthy environment in the team and positive mind frame in the individual

Ensure daily productivity and Quality metrics are met/exceeded

Identify opportunities for process improvements for direct team

Skills Required:

Minimum qualification Graduate in any discipline

Ability to handle heavy data related assignments. Ability to multitask based in priorities

Excellent command data centric assignments

Strong MS Office skills especially MS Presentation and MS Excel

Multiple stakeholder management; Competitive/Market intelligence; Consulting skills; Forecasting

skills; Good in analytical thinking problem solving Feedback & Coaching Skills

Experience working with large volumes of data and data analysis

Strong communication skills ability to work closely with internal staffing clients and communicate

complex analytics in a structured and clear manner.

Proven track record of exceptional performance and high productivity.

Ability to work in a fastpaced constantly evolving environment.

Should have great networking and rapport building skills. Should be able to communicate effectively with

senior management executives

High degree of problemsolving and analytical skills with strong attention to detail required.