This is a remote position.
Schedule: MondayFriday 8:30am5:00pm with 30 mins unpaid lunch (10:30am 7:00pm Colombia Time) (7:30 PM to 4:00 AM Manila Time)
Responsibilities:
- Answering incoming calls which is approximately 40 to 50 calls a day.
- Addressing patient questions or concerns.
- Gathering personal information such as name age contact details and insurance information.
- Recording medical history including past illnesses surgeries medications allergies and family health history.
- Documenting current symptoms and health concerns.
- Verifying insurance coverage and eligibility.
- Entering collected information into the healthcare facility s eclinical work (ECW) system.
- Coordinating with other healthcare providers to ensure the patients information is accurately conveyed
- Scheduling appointments
- Scheduling procedures and surgery
- Doing general medical office work and getting to know the tasks of a medical office
Requirements
- Minimal to Zero accent.
- Excellent English communication skills.
- Experience working with US clients.
- Experience in EHR/EMR tools.
- Background in Eclinical Works (ECW) is highly preferred but not required.
- At least 2 years of experience in healthcare account or medical field.
- Capable of handling heavy phone calls.
- Must be a leader dedicated and responsible
- Strong attention to detail and organization skills
Benefits
- Permanent workfromhome
- Immediate hiring
- Steady freelance job
Minimal to Zero accent. Excellent English communication skills. Experience working with US clients. Experience in EHR/EMR tools. Background in E-clinical Works (ECW) is highly preferred but not required. At least 2 years of experience in healthcare account or medical field. Capable of handling heavy phone calls. Must be a leader, dedicated, and responsible Strong attention to detail and organization skills