Customer Service Manager

Ets un msic que busca una feina estable en un empresa musical de rpid creixement per complementar les teves habilitats musicals

Tapassiona oferir un excellent servei al client mentre formes part dun part dun equip dinmic i innovador Si es aix volem saber de tu!

Busquem un profesional que tingui ganes de liderar lrea dAtenci al Client de la nostra empresa en rpida expansi.

Are you a musician looking for a stable job in a fastgrowing music company to complement your musical skills

Do you feel passionate about providing excellent customer service while being part of a dynamic and innovative team If so we want to hear from you!We are seeking a professional who is eager to lead the Customer Service area of our rapidly expanding company.

Tareas

1. Proporcionar atenci al client via WhatsApp trucades telefniques al telfon mitjanant el nostre telfon corporatiu i correu electrnic.
2. Resoluci dincidncies tcniques per vdeoconferncia (hi haur un procs de formaci amb expert).Demostrar els nostres productes als clients a les fires i gravar vdeos de demostraci
3. Demostrar els nostres productes als clients a les fires i gravar vdeos de demostraci.

Provide customer service via WhatsApp phone calls using our corporate phone and email.

1. Resolve technical issues via video conference (training will be provided by an expert).
2. Demonstrate our products to customers at tradeshows and record demo videos.

Requisitos

1. Angls i Castell parlat i escrit amb bon nivell (altres idioms addicionals sn un avantatge)

2. Fortes habilitats per a la presa de decisions i capacitat per treballar de manera autnoma.

3. Proactivitat empatia responsabilitat i honestedad.

4. Curiositat per aprendre i assumir noves responsabilitats.

5. Coneixements bsics de tecnologia i eines doficina:
   Ecosistema WorkSpace: Gmeet Gdocs etc.

      Correu electrnic    Xarxes socials (Instagram Facebook etc.)

6. Experincia en ls de DAW (Logic Ableton Live Protools Reaper ect.)

7. Experincia tocant un instrument musical (preferiblement saxofn i/o clarinet)

Fluency in English and Spanish both spoken and written (additional languages are a plus).
Strong decisionmaking skills and ability to work autonomously.
Proactivity empathy responsibility and honesty.
Curiosity to learn and take on new responsibilities.
Basic knowledge of technology and office tools:

• WorkSpace ecosystem: Gmeet Gdocs etc.
• Email
• Social media (Instagram Facebook etc.)
• TidyCal
  Experience using DAWs (Logic Ableton Live Protools Reaper etc.)
  Experience playing a musical instrument (preferably saxophone and/or clarinet)

Beneficios

La feina comenar com una posici a temps parcial amb horaris flexibles de dilluns a divendres.

El crrec passar a una posici a temps complet a mesura que lempresa continu creixent.

Retribuci competitiva basada en el perfil del candidat.

La plaa ser presencial a Barcelona.

The job will start as a parttime position with flexible hours Monday to Friday.
The role will transition to a fulltime position as the company continues to grow.
Competitive remuneration based on the candidates profile.
The position will be inperson in Barcelona

Candidats interessats si us plau respongueu a aquest correu electrnic amb el teu currculum vitae i un missatge motivacional.

Interested candidates please reply to this email with your curriculum vitae and a motivational message