Retail Operations Executive
Posted on :
25-07-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
25-07-2024
Job Description
We are looking for a fun motivated and driven team player to join our retail team at our flagship store in Kuala Lumpur Malaysia. You should be someone who understands the brand and embodies our values. Candidate must be able to commit on a fulltime basis. We offer attractive salary packages benefits and career growth potential.
The current position offered will be FullTime Retail & Operations Executive (Malaysia) or such other post as determined by the Employer its holding company or its associate or subsidiary companies (together called the "Group").
Responsibilities include:
Retail:
- Executing and overseeing day to day operations i.e. Opening/Closing inventory management replenishment customer service cashiering sales reporting visual merchandising goods receiving or deliveries
- Assisting in setup and rollout of new stores locally
- Achieving or exceeding sales and customer growth targets
- Ensuring excellent in store customer service and experience
- Executing in storeactivities events or campaigns
- Reporting on a daily/weekly/monthly product and sales performance
- Contributing regularly at internal meetings with team members to optimize store operations improve workflow and productivity
- Reporting to Retail & Community Manager
Customer service:
- Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
- Contributing regularly to innovation and improvement of workflow between online and offline sales channels
- Inspecting returned items and processing store credit refunds
- Ensuring excellent customer experience online and offline
Requirements
- Minimum Diploma certification
- Minimum 2 years working experience in retail (Fashion or F&B a bonus) or a customerfacing role
- Honest hardworking responsible proactive and a strong team player
- Able to converse fluently in English
- Must be able to commit 44 hours a week including one day each weekend (Saturday and/or Sunday)
Employment Type
Full Time
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