Business Analysis Associate
Posted on :
18-07-2024
Employer Active
1 Vacancy
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Job Description
- Assist in gathering requirements for MSRP change requests within the AoR and in solutions and design for business process challenges, through the use of technology.
- Assist in re-engineering/enhancement of business processes or current MSRP module/functionality within the AoR, to ensure compliance with policies and administrative instructions, with the goal of improved efficiency for users through self-service/process automation.
- Interface with system design and development counterparts to finalize enhancement/change request specifications.
- If requested, provide quality assurance (pre UAT testing) of developed solutions.
- Assist in coordination of User Acceptance testing (UAT) and perform UAT as needed on behalf of the future system user.
- Assist in process improvement discussions within the AoR, looking for streamlining opportunities with a view of standardizing and simplifying processes and services.
- Prepare end-user training materials and assist in formulating training approaches aligned with the functionality being deployed.
- Assist in the implementation of new functions, coaching/training resources as related to the deployment of new MSRP functions within the AoR.
- Provide post-change follow-up and user support to ensure successful stabilisation.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Employment Type
Full-time
Department / Functional Area
Key Skills
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