Senior IT Specialist

Job Summary:

The Senior IT Specialist will be responsible for managing and troubleshooting a wide range of ITrelated issues. This role requires extensive experience with networking hardware and software troubleshooting as well as a deep understanding of Windows Server CCNA Firewall and Microsoft Azure Administration. The ideal candidate will also have handson experience with Microtech and Microwave technology (specifically Unify) and proficiency in VoIP systems.

Key Responsibilities:

• Diagnose and resolve complex networking Windows and cablerelated issues.
• Provide handson support for hardwarerelated problems.
• Assist in the installation configuration and maintenance of IT systems.
• System Administration:
• Manage and maintain Windows Server environments.
• Administer and configure firewalls to ensure network security.
• Oversee and manage Microsoft Azure Administration tasks.
• Implement and maintain networking solutions including CCNA certified tasks.
• Ensure network stability and optimize network performance.
• Provide expertise in Microtech and its applications.
• Implement and manage Microwave technology particularly Unify systems.
• Configure and maintain VoIP systems ensuring seamless telephone operations.
• Maintain accurate records of IT incidents and solutions.
• Generate reports and provide insights on system performance and issues.

Qualifications:

• Bachelors degree in computer science Information Technology Software Engineering or a related field.
• 35 years of experience as an IT Specialist.
• Solid experience with troubleshooting: networking Windows and cablerelated issues.
• Deep understanding of Windows Server CCNA and Firewall.
• Handson experience with hardware.
• Very good understanding of Microtech.
• Good knowledge in Microwave technology specifically Unify.
• Proficiency in VoIP covering telephones and configuration.
• Experience in Microsoft Azure Administration.
• Strong analytical and problemsolving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detailoriented with strong organizational skills.

Benefits & Working Condition:

• Working days: 5 days (Sunday : Thursday)
• Working hours: from 9:00 AM to 6:00 PM
• Health & Social Insurance
  
• Work Location: Elsheikh Zayed

Remote Work :

No