Quality Assurance Generalist

Our client has a compelling opportunity in their Risk and Compliance department for an exceptional individual. They are seeking a talented professional with the right skills and experience to join them in maintaining the Quality Management System (QMS) and conducting periodic audits across their business units.

• Typing layout format pagination database compilation editing review and maintenance of QMS documents
  
• Revision control and status tracking documents
  
• Creation of complex diagrams attachments scanning and converting documents
  
• Ensuring documents adhere to ISO 9001 Standards
  
• Providing QMS training to staff for increased awareness and understanding
  
• Assisting staff with queries related to the QMS
  
• Updating the BarnOwl system with the latest audit information
  

2. MONITOR COMPLIANCE WITH QUALITY STANDARDS

• Auditing business units of conformance with QMS
  
• Ensuring all standards processes and procedures are documented and adhered to by staff
  
• Addressing corrective and followup actions based on audit findings
  
• Collecting data on corrective and preventive actions and analysing trends for QMS improvement.
  
• Tracking and following up on outstanding corrective actions with objective evidence
  
• Submitting statistical activity reports to the Manager of Quality Assurance
  

3. PROMOTE CONTINUOUS IMPROMENT

• Developing implementing and maintaining a continuous improvement mechanism
  
• Promoting QMS and continuous improvement through training workshops and mentoring
  

4. DEVELOPMENTOF QMS TEMPLATES

• Creating organisational templates for policies procedures work instructions forms checklists and other documents
  
• Enhancing QMS documents by incorporating external and internal formatting requirements
  
• Consulting and disseminating information on new/amended requirements
  
• Controlling external and internal formatting requirements
  

5. RISK IDENTIFICATION

• Identifying relevant risks at an operational level using appropriate tools and techniques
  
• Reporting identified risks to the EnterpriseWide Risk Management function
  
• Assisting Risk Specialists in developing mitigation plans for identified risks
  

6. DESIGN AND REDESIGN OF PROCESSESS (BRB)

• Designing and redesigning within the company for improved business processes efficacy
  
• Ensuring optimal internal and external processes for customer service excellence both internally and externally
  

Requirements

• A National Diploma in Quality Management or a related qualification at an NQF 6 level or
  
• A Degree in Quality Management or a related qualification at an NQF 7 level
  
• 2 years Quality Management or Quality Assurance and/or Business Process Redesign
  
• 1 year Risk Management (advantageous)
  
• 1 year Aviation (advantageous)