Admin Assistant voice

This is a remote position.

Schedule:

• Parttime 20 hours per week Monday to Friday 10 AM to 2 PM (8 AM to 12 PM Manila Time)
  

Client Timezone: Australian Eastern Standard Time

Join a thriving sports coaching company that s revolutionizing strength and conditioning. This dynamic business operates a stateoftheart gym facility providing toptier coaching services to clients passionate about achieving their fitness goals. As the company expands they re seeking a dedicated professional to streamline their operations and enhance client experience.

Become an integral part of a fastpaced resultsdriven sports coaching environment. As the Admin Assistant / Receptionist you ll be the linchpin of daily operations ensuring smooth client interactions and efficient administrative processes. This role offers a unique opportunity to contribute to people s fitness journeys while honing your organizational and customer service skills. You ll work remotely managing a variety of tasks that keep the business running seamlessly from booking management to client communications.

• Be the welcoming first point of contact for clients via phone and email
  
• Masterfully manage the booking system ensuring errorfree scheduling
  
• Swiftly respond to client inquiries providing topnotch customer service
  
• Troubleshoot and resolve booking system issues with efficiency
  
• Handle essential administrative tasks to keep operations running smoothly
  
• Organize and maintain client data with meticulous attention to detail
  
• Perform data entry tasks including updating Excel spreadsheets
  

• Exceptional English communication skills both verbal and written
  
• Proficiency in booking systems (experience with Jim Master software is a plus)
  
• Strong multitasking abilities and impeccable organizational skills
  
• Customercentric mindset with a passion for delivering excellent service
  
• Solid computer skills including proficiency in Microsoft Office suite
  
• Selfmotivated with the ability to work independently and collaboratively
  
• Sharp problemsolving skills and keen attention to detail
  
• Comfortable with remote work and handling client calls via VoIP
  
• Availability to work Monday to Friday 9 AM to 1 PM Australian Eastern Standard Time