This is a remote position.
Phoenix Support Services is looking for a qualified Digital Project Manager to join our team. You will be responsible for the daytoday management and smooth operation of various digital projects. We have very detailed processes to follow to ensure websites and content development is produced with quality and consistency. All you will have to do is follow a check off list for each task list and make sure the developers and/or content writers under you do the same and be sure tasks move to the right team members as quickly as possible and all necessary deliverable for a project are completed and submitted on time. Having knowledge of the WordPress website design and development process is important as you will be overseeing the development of many websites. Someone who is familiar with proper design and development will be considered for the position first.
As a Digital Project Manager you should also use your communication skills to collaborate effectively with various team members and our clients you must be detail oriented with strong management skills to ensure that the work process flows smoothly and that our clients are EXTREMELY satisfied. Ultimately you should be able to manage and make sure that all the tasks that are required each month by our team members are properly implemented to increase high customer satisfaction.
This position requires you speaking with our valued and hardearned clients in the United States so your English must be excellent. You will be in charge of website projects from start to finish so you must be able to communicate with our clients to get their content feedback ideas etc.
We utilize the ZOHO CRM. Experience using the ZOHO platform is a plus but not necessary as we will instruct the right person. You will need to be able to work in a team environment.
Job Responsibilities:
Provide endtoend project management of all the new and current websites.
Monitor content creation process (blogs and service pages)
Manage website creation and launching
Schedule team meetings
Highlight potential risks or roadblocks and act proactively to resolve issues
Seek opportunities for improvement and suggest new processes
Communicate with the team and ensure all members are on board with delegated tasks
Constant communication with clients either via email or phone calls
throughout the development phase (website changes in every step site migration etc.)
Final checker and/or quality auditor of work done with the web developers.
Create the initial reports and do the other onboarding steps (adding the site to Cloudflare generation of Google Analytics property tag creating the development site assigning tasks etc.)
Do the initial research and decide on the website architecture
Collaborate with the developers in designing the new mockup
Review the keywords and the SEO strategy
Review the dev site before turning it over to the client for review
Requirements
Responding quickly to communications
Communication and team management skills
Be available each weekday for conference calls with team members
Be available to work in U.S. MST time zone
Installation of required apps on smart mobile devise
Proven work experience as a Digital Project Manager
Hands on experience with project management software
Familiarity with Content Management Systems and HTML/CSS
Understanding of SEO and Google Analytics
Solid technical background
Excellent organization and time management skills
Excellent writing and communicating skills
Able to work in a team environment
- Experience in marketing management SEO technical writing social media marketing etc. are very helpful in securing this longterm position with our company. Having a BS in Computer Science Digital Marketing or relevant fields is helpful. The more of these demonstrable skills you have the more you will be considered for the position.
Application Question(s):
Submit your CV along with your cover letter providing the details below:
- How much is your expected salary for a parttime role
- A link to your 12 minute audio/video recording about yourself
Benefits
Benefits
Leading by #PuttingPeopleFirst Phoenix Support Services is the inhouse support center of Advanced Digital Media Services a fullservice digital marketing company in Florida and Colorado United States. Located in the Philippines we engage and delight our customers through years of industry expertise.
Serving A Mission Greater Than Us
Like many successful companies we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife who graduated from the Sisters of Mary School and if it werent for her attending the school they would not have met.
To learn more about what we do and how to donate please follow the below links:
Job Types: Parttime/ Fulltime Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- Monday to Friday
- Night shift
Responding quickly to communications Communication and team management skills Be available each weekday for conference calls with team members Be available to work in U.S. MST time zone Installation of required apps on smart mobile devise Proven work experience as a Digital Project Manager Hands on experience with project management software Familiarity with Content Management Systems and HTML/CSS Understanding of SEO and Google Analytics Solid technical background Excellent organization and time management skills Excellent writing and communicating skills Able to work in a team environment Experience in marketing management, SEO, technical writing, social media marketing, etc. are very helpful in securing this long-term position with our company. Having a BS in Computer Science, Digital Marketing or relevant fields is helpful. The more of these demonstrable skills you have the more you will be considered for the position