Virtual Service Technician
Posted on :
10-11-2024
Employer Active
1 Vacancy
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Job Description
What You'll Do
- Collaborate with fellow Technicians to provide solutions to highly complex and technically sophisticated issues and problems, while understanding the implications of your work.
- Demonstrate an excellent understanding of all Tesla vehicle systems and subsystems.
- Receive and discuss feedback for continuous improvement and to maintain a high quality of diagnostics performed.
- Proactively engage with the Virtual Service Specialist and Service Advisor to gather additional data and information from customers.
- Develop and share recommended talking points to help the Customer Support team explain complex technical issues in an understandable manner.
Employment Type
Full Time
Department / Functional Area
Key Skills
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