Operations Officer

Responsibilities:

• Coordinate the daily processing of orders with vendor for all products;
• Address inquiries related to order processing and handle shipments and license deliveries in a timely manner;
• Track shipments to ensure timely deliverables to distribution within agreed lead times;
• Maintain and update order processing files in compliance with policies in place;
• Liaise with suppliers on various office requirements, acquisition of new assets or IT-related licenses/accessories and issue purchase orders accordingly;
• Send customer reminders on contract expiry;
• Secure a proper asset management and ensure they are reflected on the system;
• Liaise with vendor contacts to ensure smooth purchases;
• Onboard new distributors and support any operational inquiry as needed;
• Conduct a compliance check on customers and orders and coordinate with the Audit department accordingly;
• Ensure distributors have up to date export compliances;
• Coordinate with the finance department for credit limits and credit holds;
• Coordinate with the warehouse team for arranging delivery and collection from different locations.
• Check cost sheet and PO (BOQ).

Qualifications:

CRM

Education details

Required Skills:

Bachelor’s degree in business administration or any other related field

Preferred Skills:

1. Customer Centric
2. Agile
3. Accountable
4. Result Driven
5. Communicate Effectively
6. Planning and Organizing