HR Manager - Freight Forwarding And Logistics

Our client is a leading logistics company based in Malaysia with branches across Asia Pacific offers comprehensive logistics solutions. With around 700 employees and over 100 overseas agents it services 600 destinations. The company is IATA accredited ISO 9001:2015 certified and adheres to Halal Logistics and GDPMD standards ensuring highquality reliable services.

Job Responsibilities:

1. Employee Relations
   • Serve as a point of contact for employee concerns and grievances.
   • Foster a positive work environment by addressing employee issues and facilitating conflict resolution.
   • Implement programs to enhance employee engagement and satisfaction.
2. Performance Management
   • Develop and oversee performance appraisal systems to evaluate employee performance.
   • Provide guidance to managers on conducting performance reviews and setting development goals.
   • Address performance issues and implement improvement plans as needed.
3. Training and Development
   • Identify training needs and develop training programs to enhance employee skills and knowledge.
   • Coordinate internal and external training sessions and workshops.
   • Support career development initiatives and succession planning.
4. Compensation and Benefits
   • Oversee the administration of compensation and benefits programs.
   • Conduct market research to ensure competitive salary structures.
   • Manage employee benefits including health insurance retirement plans and other perks.
5. Compliance and Policy Management
   • Ensure compliance with federal state and local labor laws and regulations.
   • Develop implement and update HR policies and procedures.
   • Maintain employee records and ensure data accuracy and confidentiality.
6. Workforce Planning and Analytics
   • Analyze workforce trends and metrics to support business decisions.
   • Develop staffing plans to meet the companys operational needs.
   • Monitor HR metrics (e.g. turnover rates absenteeism) and report to senior management.
7. Recruitment and Staffing
   • Develop and implement effective recruitment strategies to attract and retain top talent.
   • Oversee the hiring process including job postings interviews and selection.
   • Manage onboarding and orientation programs to ensure new hires integrate smoothly into the company.
8. Health and Safety
   • Promote workplace health and safety initiatives.
   • Ensure compliance with occupational health and safety regulations.
   • Manage workers compensation and returntowork programs.

Job Requirements:

• Education: Bachelors degree in Human Resources Business Administration or a related field; Masters degree or HR certification (e.g. SHRMCP PHR) preferred.
• Experience: Minimum of 57 years of experience in human resources with at least 23 years in a managerial role; experience in the Freight Forwarding and Logistics is a plus.
• Strong knowledge of HR principles and best practices.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work in a fastpaced environment.
• Proficient in HR software and Microsoft Office Suite.
• Strong problemsolving and decisionmaking abilities.

Working Location:

Shah Alam Occasional travel to various offices might be needed

Remote Work :

No