Job Description:
- Spearheading the Customer Visit Experience Management process for globally.
- Manage all aspects of client visit execution from initiation of client visit briefing document to execution of the expectation & experience.
- Collaborate with internal stakeholders and external partners to align expectations/intent/outcomes with business objectives and ensure experiential & efficient deliveries.
- Define and track key performance indicators (KPIs) to evaluate event success and make datadriven recommendations for future improvements.
- Develop and manage event budgets monitor expenses negotiate contracts and optimize resources.
- Stay updated on industry trends event technologies and innovative marketing approaches introducing new ideas to enhance the impact and effectiveness of marketing events.
- Facilitate successful interactions with key officials/delegates/leaders/partners.
- Assist in creating Impact Reports and with stakeholders the leadership group.
client relationship,Customer Success,client interaction