Job Details
- Shift: 40 hours per week Monday Friday
- Work Location: Onsite Redwood City CA
Duties and Responsibilities
- Greets and welcomes patients and assists them with initial questions regarding appointments payments schedules etc.
- Answers multiline phone screens and routes calls and takes messages for clinic staff and physicians Assures appropriate verifications and authorizations are complete before the patient sees provider.
- Communicate with providers regarding scheduling preferences and ability to respond to urgent patient needs.
- Provide doctorpatient support using reference documents and tools.
- Carry out various administrative tasks including maintaining information and paging directory databases and processing internal forms.
- Answers nonclinical patient messages escalating where appropriate. Managing and distributing faxes mail and filing of clinicspecific documentation
Requirements
Education
Experience
- 1 year directly related work experience.
Benefits
- Health/Dental/Vision Insurance
- Sick Time Off
Education High School Diploma/GED Experience 1 year directly related work experience.