Data Analyst

Key Qualifications:

• Experience diagnosing technical issues and data anomalies
• Experience with SQL and CLI. Familiarity with monitoring and observability tools such as Grafana and Splunk
• Knowledge of process management metrics and KPIs
• Excellent interpersonal skills ability to understand technical concepts and communicate with nontechnical customers
• Selfmotivated constantly looking for areas of improvement
• Customer focus is a mix of Data Analyst EPM role.

Roles and Responsibilities:

• Youll work crossfunctionally to resolve data engineering incidents. Utilizing both technical and interpersonal skills will be essential to success in this role.
• Triaging reporting monitoring and troubleshooting the engineering incidents
• Monitor data quality and collaborate closely to work towards improving data quality
• Conducting technical analysis of incidents performing root cause investigation and review with technical teams
• Working with engineering teams to develop implement and improve incident management
• Serving as the primary point of contact for all technical groups and customers to address incidents and requests
• Communicating with stakeholders in planning for systems resources and tracking timesensitive incidents
• Analyzing workflows filing detailed bug reports and providing QA test plans

Remote Work :

No