General Manager

Champions Do More

At Crash Champions We Believe the Difference is Trust Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry The company is the largest founderled multishop operator MSO of highquality collision repair service in the US serving customers and business partners at more than 600 stateoftheart repair centers in 36 states across the US Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year Matt Ebert For more information and to locate a local repair center visit wwwcrashchampionscom

Responsibilities

Meet or exceed location revenue goals and other KPIs Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput production quality and efficiency such that the location meets or surpasses KPIs

Labor assignment and production management Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint

Teammate support Support teammates during peak times by receiving customers checkingin vehicles and writing estimates as needed

Monitor and attain production goals and standards Ensure all repairs are in line with Service King and ICar quality standards all repairs are billed accurately and correctly and back of shop PPE protocol is upheld for teammate safety

Complete shop payroll and staffing in a timely manner Ensure production staff adheres to punchinout guidelines and flaghour procedures for weekly payroll processing and manage staff PTO vacation or leave

Manage daily production flow Communicate with team Body Technicians Repair Planners Shop Assistants to ensure production is moving as needed to meet delivery requirements

Write DRP complaint estimates as needed Write complete estimates after full disassembly and damage discovery update CEs estimates as needed and lock final estimates

Team acquisition coaching and development Responsible for understanding all teammate position requirements interviewing and hiring the best candidates for roles based on skills and experience and providing individual teammate performance coaching feedback and support for growthprogression opportunities

Qualifications

Knowledge of Collision Industry including highlevel knowledge of insurance procedures and requirements for a variety of carriers

Aptitude in decisionmaking and problem solving

Ability to lead and work collaboratively with others to meet shared objectives

Demonstrated ability to meet deadlines and achieve successful results

Proficient knowledge and use of estimating software CCC ONE Total Repair Software

Proficient with Computers and other technology

Valid drivers license required

Benefits

Competitive pay

Weekly Paychecks

401K with company match

MedicalVisionDental Insurance

Additional elective benefits

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Job Post Information Posted Date 2 weeks ago 6 AM

Job ID

of Openings 1

Category Operations Management

Prioritization Tier 1 Priority

Location Address 5940 Oakton Street

Posting Location City Morton Grove

Posting Location StateProvince IL

Location Postal Code 60053

M706

Remote Work :

No