drjobs International Voice process - SPE levelPune

International Voice process - SPE levelPune

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1 Vacancy
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Job Location drjobs

Pune - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Senior Process ExecutiveVoice



Job Expectations:



. Should be able to communicate in English as this job profile involves interaction with

customers from North American Canadian & UK.

Analyze and process transactions accurately & on time.

Document all transactions completed in a day.

Make significant contribution towards collecting metrics on processes.

Maintain positive and cooperative working relationships with all.

Collaborate with the team to achieve common goals.

Communicate with internal and external customers to resolve issues questions and

concerns swiftly.

Keep upgrading his/her skills as per the requirement and should be ready to shoulder

new/additional responsibilities assigned to them.



Skills Required:



Minimum qualification Graduate in any discipline

2 to 5 yrs of work experience in Voice. Preferable voice exp. In finance.

Excellent communication skills and strong command over English language.

Excellent Customer Service Skills.

Willing to work in a shift based work schedule.

Excellent Analytical ability Logical approach towards problem solving



Voice process

Employment Type

Full Time

Company Industry

About Company

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