Sr Customer Support Executive US Shifts
Sr Customer Support Executive US Shifts
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Job Description
Position: Sr. Customer Support Executive (US Telecom voice process)
Working Hours: Night Shift 5 Days a Week
- Handling customer queries efficiently and effectively.
- Providing excellent customer service through voice and chat support.
- Ensuring customer satisfaction by resolving issues and providing timely solutions.
Interview Mode:
- HR Round (Virtual)
- Ops Round
- Joining Formalities
- Joining
Requirements
Qualification: Graduate
Experience: Minimum 18 months of experience in customer support
Benefits
Requirements and ss Proven experience as debt collector / negotiator / debt settlement experience Experience in working with targets and tight deadlines Knowledge of relevant legal requirements USA Working knowledge of MS Office and databases Excellent communication, drive, results focused, motivated and people ss Apt in negotiating and persuading to closure Ability to be professional, polite and compionate without lacking confidence
Education
Education: Graduation in any discipline.
Employment Type
Full Time
Company Industry
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers
