UX Researcher
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Job Description
Join us as our next UX Researcher and help shape the future of fintech!
Location
- Hybrid Makati
About Us
BillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. Its essential for us to embody the core of our brand name BillEase a combination of bill and ease pronounced bilis which means speed or swiftness in Filipino.
Discover more about us here:
The Role
UX Researcher will bridge users and the product team. They will study and understand how users interact with a product their needs and expectations. Collect analyze and present findings with the product team that will help inform the product design process. Will employ both qualitative and quantitative research along with behavioral and attitudinal research.
- Have an awareness of costs budgets and time management.
- Source and recruit participants for UX research studies.
- Plan manage gather and analyze insights about users through new studies and review of existing data. (ie: usability sessions user interviews etc)
- Compile finished welldocumented research findings to deliver meaningful and actionable insights for internal consumption and present findings to product team and other stakeholders.
- Take full ownership of all UX research and run multiple streams of work at one time.
- Be the voice of the user on your team alongside the Product Managers and Product designers ensuring that the products we deliver solve the customers problems while meeting commercial goals.
- Be able to influence product and design decisions with excellent interpersonal skills.
- Create a UX research roadmap for continuous improvement across the product.
- Advise on the most appropriate research methods.
- Conduct competitor and exemplar analysis.
The Ideal Candidate
- 3 years working as a UX researcher in a fastpaced environment.
- Ability to share findings quickly and effectively.
- Experience in all researchrelated tasks including research planning executing evaluating analyzing and iteration of research.
- Proven competency in data analytics and qualitative aspects of UX research.
- Experience in remote testing tools.
- Strong commercial acumen with a positive pragmatic attitude and strong desire for creative problem solving.
Skills:
- Data Analysis: Be proficient in analyzing qualitative and quantitative data.
- Empathy & Curiosity: Empathize with users to understand their needs and experiences. Curiosity to discover their behaviors and motivations.
- UX research methods & software tools: Familiar with various UX research methods is essential and proficiency in select UX research software tools.
- Interpersonal Communication skills: Communicate findings effectively.
- Critical thinking: Be able to identify problems based on findings and potentially provide possible solutions.
Remote Work :
No
Employment Type
Full Time
