Customer Success Data Migration Specialist - German speaking mfd

We love challenges. We love to build. We love to make things happen.

At JUSTROCKET we build products we invest in scalable ideas we rethink core businesses and processes we cofound new ventures. And to make all this happen we build teams but not simply ordinary teams. We build selforganizing crossfunctional teams by empowering its members to take responsibility and ownership in the productbuilding process. Paired with powerful tools as well as proven and truly followed processes we succeed as a team.

On top of all that we put together the brightest minds in various areas to create an exceptional network and ecosystem of entrepreneurialminded and executionoriented experts. This is the JR Ecosystem.

JUSTROCKET has been building a driven tech community in ClujNapoca since 2016.

About the project we need power for

The property management sector is a huge market with more than 18.000 property managers managing over 10 million building units and being responsible for complex workflows. Property managers are still missing the key centerpiece to digitize their processes: a stateoftheart workfloworiented and userfriendly digital operating platform.

We set out to take on this challenge and reshape a stale industry by simplifying complex workflows and making the lives of property managers much easier. At the current state weve already reached an important milestone in building an MVP and being live with pilot customers since the beginning of this year but the journey to the envisaged summit of delivering a truly unique and innovative operating platform for our clients has just begun. As part of this journey you will be able to solve problems for a large market and imprint your own handwriting onto the product thereby making yourself a name in the B2B SaaS space.

Tasks

We are looking for a Data Cruncher who will actively ensure customer success through fast and timely import from a broad range of legacy software systems.

A handson approach in order to get things done to smoothly onboard customers and their huge amount of data.

With a look at the bigger picture to develop the processing for an evergrowing customer base by creating smooth data pipelines automation conversion ETL process (extract transform load official term) creating intelligent automation for the future of the product.

Your activities will include:

Analysis of ERP systems in the German market

Creation and development of import interfaces that enable customer data to be imported quickly and easily from other ERP systems

Matching and mapping of existing data with customer data from previous systems

Customization and improvement of our existing import functions

Automate existing data onboarding processes

Drive and develop smart selfimport functions that can later be used by nontechnical people and customers to perform data transfers

Support other operational teams with data updates

Logical and substantive validation of new customer data

Conversion of incoming data into the standard of our database system

Carrying out or initiating (depending on your technical knowledge) software customizations tool or interface developments

Working closely with the various onboarding teams and external software engineers

Reporting and documentation of internal processes:

Process data onboarding projects and requests quickly and professionally in compliance with Service Level Agreements (SLAs) and individual contracts.

Correspondence in German and English (in writing and by telephone) with national customers and our international team

Regular processing of individual inquiries and smaller projects

Active participation in the achievement of company goals

Requirements

You shall bring:

Technical knowledge of data manipulation and methods

Ability to analyze and compare data identify discrepancies or problems and propose solutions

Knowledge of interface development

Ability to empathize with nontechnical customers and create import processes for them

An eye for detail

Precise solutionoriented and structured way of working

Commitment initiative and strong teamwork skills

Strong communication skills and quick comprehension

Fluent written and spoken German and English other foreign languages an advantage

Nice to have:

Previous experience working at a startup is a big plus

Experience in Project Management

The general tech stack of the project is

Java

React

Microservice architecture with Kafka(streams)

Dockerbased CI/CD processes

AWS/kubernetes/terraform

Benefits

We provide

Assistance in setting up the project/integrating with the team

Guidance while onboarding

Support in any aspect of your activities

Free choice of hardware

Perks like private health insurance and 7card

Regular team events like a week in a mountain hut

Possibility to work remote (we will empower a flexible hybrid mode forever)

Central working place in a big company house with lots of community space such as garden BBQ area and much more

anything you are missing lets talk!

Some final words

You will be joining a dynamic and crossborder project team in Cluj working closely together with product owners UX/UI and a development team of 10 developers.

If you have any further questions feel free to contact us any time!

Looking forward to meeting you for a (virtual) coffee or tea