ImplementationDelivery Head
Posted on :
29-06-2024
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1 Vacancy
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Job Description
Role: Project Head/Implementation Head
Location : Hyderabad
Mode/No of days working: 6 Days (2nd Saturday Off)
Job description:
In a software ERP (Enterprise Resource Planning) product company the Chief Delivery Officer (CDO) plays a crucial role in ensuring the successful delivery of products and services to clients. Heres an overview of the key responsibilities and functions of a Chief Delivery Officer in this context:
1. *Project Management and Delivery Oversight*: The CDO is typically responsible for overseeing the entire project management and delivery process. This includes ensuring that projects are delivered on time within budget and meet the quality standards expected by clients.
2. *Client Relationship Management*: The CDO plays a key role in managing client relationships ensuring that their expectations are effectively managed and that they are satisfied with the products and services delivered. This involves regular communication with clients understanding their needs and addressing any concerns or issues that may arise during the project lifecycle.
3. *Resource Allocation and Management*: The CDO is responsible for allocating resources effectively across projects to ensure optimal utilization and alignment with project requirements. This involves managing teams of developers designers testers and other professionals to ensure that the right skills are deployed on each project.
4. *Risk Management*: Managing risks associated with project delivery is another critical aspect of the CDOs role. This includes identifying potential risks early in the project lifecycle implementing mitigation strategies and proactively addressing any issues that may arise to minimize their impact on project delivery.
5. *Process Improvement and Optimization*: The CDO is tasked with continually improving and optimizing the delivery process to enhance efficiency productivity and quality. This may involve implementing best practices streamlining workflows and adopting new tools or technologies to improve the delivery process.
6. *CrossFunctional Collaboration*: Collaboration with other departments such as product development sales and customer support is essential for the CDO to ensure alignment and coordination across the organization. This helps in delivering integrated solutions that meet both client requirements and company objectives.
7. *Quality Assurance and Compliance*: Ensuring product quality and compliance with relevant industry standards and regulations is a key responsibility of the CDO. This involves implementing quality assurance processes conducting regular audits and ensuring adherence to compliance requirements throughout the project lifecycle.
8. *Performance Measurement and Reporting*: The CDO is responsible for measuring and reporting on key performance indicators (KPIs) related to project delivery such as delivery timeframes resource utilization client satisfaction and project profitability. This helps in monitoring performance and identifying areas for improvement.
Overall the Chief Delivery Officer plays a pivotal role in driving the successful delivery of products and services in a software ERP product company by overseeing project management client relationships resource management risk management process improvement and quality assurance.
COMPANY INTRODUCTION
StrategicERP develops IT solutions to provide endtoend process automation and an information management system with tremendous customization for the Real Estate and Manufacturing Industry. We have a total employment of 250 and we are dealing with 600 clients as of now. We have Head Office In Mumbai and other branches include Delhi Ahmedabad Bangalore Pune and Hyderabad.
quality assurance,resource allocation,risk management,process improvement,performance measurement,project management,erp implementations,real estate,implementation experience,cross-functional collaboration,client relationship management
Employment Type
Full Time
Key Skills
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