FILINVEST COMPANY: CRIMSON FILINVEST CITY MANILA
Position Summary:
To control the public area staff supervised and monitor the cleanliness and efficiency of all public areas.
Scope and Responsibilities:
- Calls the the guest to keep informed of the progress in providing service if so requested or if there are any delays
- Operates computer system efficiently
- Reports guest comments to the supervisor immediately
- Ensure all VIP guest for both inhouse and arriving are well coordinated with he team
- Ensure all guest requirements are properly coordinated and setup before releasing the rooms
- Handle telephone calls and ensures all messages information and requests are logged
- Prepares daily room attendant and supervisor worksheet room clerks forms
- Ensuring all room status in RMS is updated
- Prepares daily discrepancy report and maintain records
- Generate and maintain various operational reports
- Assist Housekeeping Supervisors in taking a lead role in the coordination of all housekeeping employees and active daily room assignments inspection of rooms evening service assignments and other special tasks.
- Maintain effective record and filing systems completing all administrative reports accurately and in a timely manner.
Remote Work :
No