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1 Vacancy
This is a remote position.
Data Analysis and Management:
Analyse existing customer data to identify gaps and areas for improvement.
Develop and implement data enrichment strategies to enhance customer profiles.
Maintain the accuracy and integrity of customer data across all platforms.
Customer Insights:
Gather and analyse customer feedback to understand their needs and preferences.
Generate insights from enriched data to inform marketing and sales strategies.
Collaborate with the marketing team to create targeted campaigns based on enriched data.
Collaboration and Communication:
Work closely with the sales marketing and customer service teams to ensure data enrichment
initiatives align with business goals.
Communicate findings and recommendations to senior management and other stakeholders.
Train and mentor team members on best practices for data enrichment and management.
Technology and Tools:
Utilise advanced data enrichment tools and technologies to streamline processes.
Stay updated on the latest trends and developments in data enrichment and customer relationship
management.
Performance Monitoring:
Track and report on the effectiveness of data enrichment initiatives.
Identify and address any issues or challenges that arise during implementation.
Continuously optimise processes to improve efficiency and outcomes.
SKILLS:
Strong analytical skills with the ability to interpret complex data sets.
Excellent communication and interpersonal skills.
Proficiency in data enrichment tools and CRM software (e.g. Salesforce HubSpot).
Detailoriented with a strong focus on accuracy and data integrity.
Ability to work independently and as part of a team.
PREVIOUS EXPERIENCE:
Bachelor s degree in Business Marketing Data Science or a related field.
Minimum of 5 years of experience in data management customer relationship management or a similar role.
Experience with data privacy regulations and best practices is a plus.
Previous experience with high volume data entry (100 entries per day)
BEHAVIOR:
Excellent time management
High attention to detail
Always meets deadlines
Shows initiative & Problem Solver
Friendly & Professional
Excellent Communication Skills
Participates in daily huddle
Understands how roles fits in with others
Is not too chatty
Asks questions when stuck
Here at Access Offshoring we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients. Access Offshoring is dedicated to supporting business owners and we need your help. Transforming the way businesses operate we connect great businesses with amazing offshore talent. We recognize that we often get more done in our own designed workspace so Access Offshoring offers a complete work from home model. Yep that s right 100% work from home. But wait there s more. Here are just some of our benefits:
Full Time