AGM - Retention Frankfinn
Posted on :
19-06-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
19-06-2024
Job Description
We are seeking a highly experienced AGM Retention to join our team in Gurugram Haryana. The ideal candidate will have a minimum of 10 years and a maximum of 15 years of experience in customer retention retention management team management and customer service operations.
Responsibilities:
- Conduct calls to dropout students and their parents for counseling sessions.
- Listen attentively and understand the concerns of the students and parents regarding dropouts.
- Maintain regular followups with students and parents to retain them in the program.
- Collaborate with the Centre Operations Manager and the Head of Department (HOD) to discuss and provide solutions to retain students.
- Schedule house calls to meet with parents and address their concerns.
- Achieve the set retention targets.
- Prepare and maintain proper daily studentwise reports.
Skill Set:
- Customer Retention
- Retention Management
- Team Management
- Retention
- Customer Service Operations
Skills to Evaluate:
- Customer Retention
- Retention Management
- Team Management
- Retention
- Customer Service Operations
Experience: 10 to 15 Years
Location: Gurugram Haryana India
operations,customer retention,team management,house calls,management,customer service
Employment Type
Full Time
Company Industry
Key Skills
- Criminal Justice
- Cost Accounting
- Elevator Maintenance
- Airport
- Jboss
- Brand
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
