Inside Sales Advisor
Posted on :
16-10-2024
Employer Active
1 Vacancy
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Job Description
What You'll Do
- Fielding inbound and placing outbound phone calls to interact with customers via phones, chat/SMS, email and text in topics surrounding Tesla Sales, Service, and Delivery
- Reviewing and assessing customer inquiries, escalating follow-ups, managing pre-delivery orders, and analyzing post-delivery feedback
- Using a consultative approach to influence customer purchases while also buying into Tesla's mission, business model and brand. Accurately documenting data, concerns, and relevant information on the various tools used
- Maintaining customer relationships from the initial interaction throughout the customer journey
Employment Type
Full Time
Department / Functional Area
Key Skills
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