Technical Business Analyst

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Location : Plano Texas Onsite from Day 1

W2 only No C2c OPT with genuine experience accepted.

Urgent hiring for Business Analyst with experience in Java development projects.

Technical Business Analyst who is passionate about the customer experience and has analytical and multitask abilities to thrive in a fastpaced environment. The Automation Team is responsible for intake evaluation and automation solutioning of complex business processes solving client painpoint opportunities against a cyclical agile product delivery roadmap. We seek a Technical Business Analyst to complement our Automation Product Management and Development Team.

The Technical Business Analyst is responsible for analysis of client opportunities validation of opportunities and use cases document analysis and recommend best practice solutions to Automation Product Managers for automation solutioning. The Technical Business Analyst will require strategic design and mapping of business process systems and requirements to write process/system/technical solution specifications. The Technical Business Analyst will collaborate with crossfunctional team members such as Product Managers Developers and interact with Call Center Agents Managers and Centers Support Teams. Responsibilities and DaytoDay View Responsible for Business Process Opportunity Research & Analysis Responsible for Validation of Opportunity Use Cases Responsible for Documenting Detail Oriented Analysis Findings & Recommendations Responsible for Collaboration with Business Client/Centers Automation Team Product Managers and

Business Analyst