Account Manager
Account Manager
Posted on :
15-06-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
An Account Manager s main role is to manage service and grow customers relationships. They work to satisfy customers needs and requests respond to their queries in a timely manner and deliver a positive customer experience.
Requirements
Communicate with customers to understand their requests and goals
Respond to customers queries and ensure a positive customer experience
Monitor trends and changes to a customer s purchase behavior and follow up to determine root causes
Keep the sales representative abreast of any changes to the client s business and resolve any internal issues that may be responsible for those changes
Notify the sales representative of any competitor actions that may be drawing our customer s business away from TRAFFIX
Proactively identify potential problems and resolve them before they escalate
Provide adhoc rates to clients upon request or in response to automated load tendering sites
Monitor loading unloading and appointments follow up with customers regarding delays missed appointments and late arrivals
Write clientspecific SOPs and train back up Account Managers to cover you during vacation and other time off
Assist other team members to enable their success
Benefits
1. An Accounts Receivable Specialist, also known as an Accounts Receivable Clerk, plays a crucial role in maintaining a company s financial accounts related to incoming transactions. This position requires a combination of project management, organizational skills, and effective communication.
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
