Technical Administrator
Technical Administrator
Posted on :
13-06-2024
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1 Vacancy
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Job Description
Job Title Technical Administrator
JOB SPECIFICATION
Reports to: Head of Engineering
Contract: Full Time Permanent
Hours: Monday to Friday 08:00 to 17:00
Based: Glasgow HQ
Salary: 24128
ABOUT PRIME SECURE
We are an awardwinning privatelyowned Glasgowheadquartered business providing security system and guarding services to our bluechip customer base across the UK. This role is based at our Glasgow HQ with occasional travel required to our regional offices in St Albans Hertfordshire and Altrincham Cheshire.
We are growing quickly and have ambitious plans to achieve a turnover of 50m per annum by 2030. We embrace new ideas and change and value everyone s input into how we continue to thrive and grow.
ABOUT THE ROLE
As a Technical Administrator you will be coordinating the technical processes throughout the company. You will be able to demonstrate an ability to prioritise workload and be able to access problems and create solutions as they arise.
Our core values:
- Integrity
- Customer Excellence
- PlainSpeaking
- Agility
- Courage & Conviction.
WHO YOU ARE
- You are tech savvy and have a real cando handson attitude
- You are a massive team player and used to working in a fast paced and exciting atmosphere
- You are IT literate and be very much a peopleperson.
- Experience is more important to us than formal qualifications but you ll need to demonstrate your ability to manage a busy and everchanging workload.
KEY RESPONSIBILITIES
- Ensure Key Terms are upheld
- Build and maintain good rapport with clients via phone and email
- Job Allocation
- Engineer Job Sheets
- Filing
- Invoices
- Department Call handling
- General admin duties SIMS Management System Health Checks Isolations Remote Viewing Daily KPIs
- Stock (Asset) Overview Management
- Weekly & Monthly Audits
- Department Call Handling
- Liaise with Engineering Team
- Monitoring Station Correspondence
- Support caught / missed incident
- Write / update SOPs as required.
TEAM REPORTING & STRUCTURE
The Technical Administrator will report to the Head of Engineering.
EQUALITY & DIVERSITY
As a fair and ethical employer in accordance with guidelines taken from the 2010 Equality Act they are committed to promoting equal opportunities for all; irrespective of colour race religion or belief ethnic or national origins gender marital/civil partnership status sexuality disability or age.
Tech savvy Camera Checks CCTV review
Employment Type
Full Time
Key Skills
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