Client Success Manager
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Job Description
oneninefive is a B2B demand generation specialist that helps global enterprise technology brands fuel their sales pipeline through contentled demand generation tactics. Were part of the Agent3 Group with offices in London Manchester New York and San Francisco.
Role overview
As oneninefive continues to expand were on the lookout for a Client Services Manager to support us as we grow our demand generation business. Based in our London office with hybrid working options and reporting to an Account Director you will have the chance to work across our full client portfolio to maintain and grow existing relationships through the planning and execution of campaigns. You will work closely with our specialist product teams across paid telemarketing and content syndication to deliver a wide range of demandgeneration campaigns primarily across the IT tech industry
You will be a wellcoordinated and schedulefocused person with previous demand generation experience in a clientfacing role either agencyside or inhouse. You will excel in a dynamic setting while planning executing and reporting on campaigns to the exceptional quality expected by our clients.
You will be an ambassador of the business and work towards excellence individually and as part of our supportive team.
As aClient Success Managerat oneninefive you will:
- Work as part of our client services team to implement demandgeneration campaigns
- Develop campaign proposals to meet client objectives
- Build and maintain relationships with clients
- Brief and manage campaigns through internal teams
- Collaborate with our internal product teams and the wider client services team within the Agent3 Group
- Build relationships with essential partners
- Proofread campaign assets to ensure accuracy ahead of launch
- Report on campaign success directly with clients
- Look for opportunities to improve ways of working and develop relevant processes
You will bring:
- Excellent clientfacing liaison skills both written and verbal
- Experience achieving deadlines consistently with a focus on accuracy and excellence
- An understanding of B2B digital marketing and lead generation solutions
- The ability to coordinate numerous projects and client needs working efficiently while remaining wellcoordinated
- Capacity to adjust your tone and approach to effectively present at all levels
- A positive collaborative and teamoriented attitude
And in return oneninefiveoffers:
- Great compensation package
- Enhanced pension contributions
- Internal and external training
- Custom career plans
- Flexible working
- Increased annual leave based on service
- Your birthday off
- Time off for volunteering
- Fixed benefits including life assurance employer pension contribution employee assistance programme eyecare vouchers cycle to work scheme go green car scheme and travel loans
- Flexible benefits including private healthcare and dental care mobile phone allowance ClassPass and HEKA wellbeing platform subscriptions and a personal development fund
- Regular social activities
- Office transfer and secondment opportunities
Why Us
We have a simple philosophy at Agent3 Group: Nobody has a monopoly on the best ideas. So we pride ourselves on having a lateral structure that encourages innovation and smart thinking from every employee within the company no matter your age role or ability.
Together we do amazing things and achieve unbelievable results. Together we work hard for each other. We praise and recognize great effort. We operate flexibly with a task not timedriven culture so our teams can balance the demands of work and real life. We trust our people. Above all we want everyone to feel valued and for their work to be rewarding.
Agent3 Group believes that a diverse workforce is not just a social good but a commercial advantage. Ensuring that we have a diverse workforce and that our people are treated equally regardless of culture gender and nonbinary sexual orientation ethnicity religious beliefs diversity of thought skills marital status family composition education age disability or any other characteristic will ensure that we have the diversity of skills backgrounds knowledge experience and thought to do the best work for our clients and continue to attract the best people
Employment Type
Full Time
