Account Manager - NFV - Delivery Hero

We are looking for a Account Manager to join our team and be part of our growth. If youre a team leader who is hungry for a new adventure a multinational workplace is waiting for you.

Whats On Your Plate

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share.

• Maintain continuous business relationships with clients/ Vendors.

• Provide excellent service and support in order to build strong relationships and resolve operational issues between Vendor and company.

• Make sure that the vendors menu is up to date at all times with regular menu updates and top selling items available.

• Monitor and ensure price and assortment parity

• Optimize the Vendor Operations and Reliability (coverage area delivery time prep time etc).

• Discuss with the store the option to invest in instore branding by demonstrating its potential to enhance customer acquisition and increase brand recognition.

• Generating food coupons promotions and vouchers from existing Vendors.

• Coordinate with the Vendor if the Vendor is live or active on the Talabat website checking and resolving the reason such as shutting down or stopping delivery.

• Forecast and procure the right deals and vendors for NCR

• Maintain accurate records of all NCR and prospecting activities including:

• Sales calls

• Closed sales

• Followup activities

• Sales expense report

What Did We Order

• Bachelors degree in any discipline

• Previous experience in FMCG Ecommerce and retail companies is preferred

• From 3 to 5 years of experience holding the same title or relevant

• Able to analyze data and sales statistics and curate a solution

• Excellent Communication & Negotiation skills

• Customer Oriented

• Adaptability & Flexibility

As the regions leading local tech organization were proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004 and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook local knowledge with global expertise. It also allows us to innovate create and bring new technologies for the betterment of the MENA region such as qcommerce sustainable packaging cloud kitchens autonomous delivery vehicles robots and drones.
We deliver across 9 countries with more than 4500 employees! Our food delivery business works with over 27000 brands and almost 50000 branches.
Our qcommerce concept talabat mart (121 Stores) now delivers groceries to customers in Bahrain Iraq Egypt Jordan Kuwait Oman Qatar and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group the worlds leading local delivery platform operating in 70 countries worldwide