Process Executive- MAPI

Rocket Learning is a highgrowth edtech nonprofit with the mission of catalyzing early childhood education and community engagement in India. We work with central government and state governments to impact over 1mn children. Established by a passionate founding group (IIT IIM HBS Rochester MBB startup alumni) Board and backed by reputed funders we are a diverse team of passionate energetic and optimistic folks with a shared ambition of transforming India s education system.

As the process executive you will be responsible for collaborating with the IT team to address and resolve

any process executiverelated issues or challenges encountered by the organizations employees or systems. Evaluate current processes and pinpoint areas in need of improvement. Work closely with both internal and external teams to assist in resolving their issues.

1. Addressing issues within the process executives workflow ensuring resolutions efficiently.

2. Coordinating with the IT team to solve potential problems like ITrelated issues and mobilerelated

issues.

3. Ability to design a new process and provide solutions to arising issues.

4. Managing and assisting team members in various process and ITrelated tasks.

5. Demonstrating leadership qualities by proactively addressing and discussing issues with the IT team.

6. Facilitating coordination between the internal team and the IT team to ensure seamless operations.

7. Collaborating and supporting teammates in diverse ITrelated functions.

8. Addressing and communicating phonerelated issues to the IT team.

1. Analyze existing processes and identify areas that require optimization.

2. Collaborating with the IT team to implement solutions to streamline workflows and

enhance efficiency.

3. Taking ownership of the streamlined workflow process and managing them endtoend.

4. Managing and enhancing Process modules for seamless operations.

5. Communicating the work progress with the Team Lead and Manager.

6. Assisting teammates in various ITrelated functions.

7. Ability to manage multiple responsibilities simultaneously.

1. Coordinating with the IT team understand the process and maintain the workflow efficiently.

2. Able to solve potential problems like Phone issues and ITrelated issues.

3. Proficient in utilizing Excel and PowerPoint to facilitate the smooth progression of the

process workflow.

4. Taking responsibility for the endtoend management of streamlined workflow

processes.

5. Enhancing and managing process modules to ensure smooth operations Leading and

supporting teammates in various Processrelated functions.

6. Communicating the work progress with the Team Lead and Manager

1. Excellent communication skills to understand the needs of the team and deliver above expectations;

familiarity with Excel and PowerPoint preferred.

2. Demonstrated flexibility and a readiness to contribute to the organization across a diverse range of

tasks as required.

3. Ability to multitask and manage multiple responsibilities simultaneously.

4. Proficiency in managing Android phones would be beneficial.

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