Account Support Specialist

As an Account Support Specialist at Qatar Museums, you will play a crucial role in providing high-quality support to our clients while working from the comfort of your own home. We are seeking a resilient and confident individual with a passion for teamwork and creativity to join our team in Doha, QA. Responsibilities: 1. Provide exceptional customer service and support to clients via phone, email, and chat. 2. Assist clients with account inquiries, troubleshooting technical issues, and processing transactions. 3. Collaborate with the sales team to upsell products and services to existing clients. 4. Maintain accurate records of client interactions and transactions in our CRM system. 5. Participate in team meetings, training sessions, and professional development activities. Requirements: 1. Bachelor's degree in Business, Finance, or a related field. 2. 1 year of experience in customer service or account support roles. 3. Excellent communication skills and a customer-oriented mindset. 4. Strong attention to detail and problem-solving abilities. 5. Ability to work independently and as part of a team. Benefits: 1. Retirement plan 2. Disability insurance 3. Parental leave Working Environment: At Qatar Museums, we prioritize quality in all aspects of our work, products, and services. We value teamwork, creativity, and innovative thinking to drive our success and deliver exceptional experiences to our clients. Deadline to apply:Equal Opportunity Statement: Qatar Museums is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.