Billing Operations Analyst

Job Description:
Strong experience in the area of Billings / Revenue / Order to Cash.
Demonstrated problemsolving strong interpersonal and communication skills.
Experience working with Oracle and Salesforce is advantageous although not essential.
Solid experience working with large volume transactions with strong attention to detail.
Advanced Excel user: able to handle very large raw data sets using pivots and other functions such
as VLOOKUPS.
14 years experience in an Operations role.
Periodic weekend work will also be essential for this role.
Third level qualification in Accountancy Finance or a Business related discipline or equivalent
experience.

Responsibilities:
Onboard customers to internal billing system and Financial ERP system Gather and format
large raw data sets to assist with customer billing reporting and queries.
Participating in month end close including: Managing and tracking recurring billing and managing
approvals tracking and application of customer credits. Reconciling customer accounts and ad hoc
customer financial reporting.
Assisting and participating in the development and implementation of financial controls and process
surrounding revenue and invoicing Onboard customers to Twilios internal billing system and
Financial ERP system.
Respond to customer and other external queries in a timely manner.