Operations and Administration Assistant

Out Of Office is a global leader in luxury LGBTQ travel renowned for curating extraordinary travel experiences to destinations around the world. From the turquoise lagoons of Bora Bora to the icy depths of Antarctica our passionate travel experts wow even the most discerning travelers.

Our people set us apart. We encourage our team to build strong genuine and meaningful relationships with clients bringing their own flair and personality to the role. We champion diversity and pride ourselves on being passionate consultative and motivated by unparalleled service. Its the reason our clients keep coming back.

We also work behind the scenes to ensure our itineraries are inclusive and welcoming to all even in countries with less progressive LGBTQ laws. We take pride in our 5* Trustpilot ratings and you will be an integral part of ensuring we retain and grow it.

• Booking itineraries including accommodation flights transfers tours and more ensuring strong eyefordetail at every step
  

• Assisting the Sales Team with any postbooking questions from our clients
  

• Handling bookingrelated issues including flight cancellations and schedule changes problem solving to minimise any avoidable issues
  

• Assisting with booking cancellations and date changes
  

• Maintaining an organised booking system ensuring its always uptodate and accurate
  

• Liaising with suppliers and partners to ensure bookings travel without a hitch
  

• Covering inboxes during annual leave
  

Requirements

• Brighton based or available to travel
  

• Selfstarter with excellent organisational skills and the ability to multitask effectively
  

• Adept at communication
  

• Meticulous attention to detail
  

• Proactive approach to problem solving
  

• Customeroriented solutions expert
  

• Collaborative team player with a passion for LGBTQ travel
  

Benefits

Why Out Of Office

• A competitive basic salary and bonus scheme depending on experience
  

• A hybrid office/home working model to ensure a healthy worklife balance
  

• A fun and incentivised sales environment where hard work and successes are always rewarded
  

• Great travel perks
  

• 25 days of holiday with incremental additional days