Content Moderator Advisor
Posted on :
07-06-2024
Employer Active
1 Vacancy
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Job Description
What is Required From You?
- Evaluate online content in conjunction with relevant policies and procedures.
- Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.
- Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.
- Escalate violations of client policies using internal tools when needed.
- Maintain a high level of quality in each case.
- Achieve monthly KPI’s including productivity as part of daily workflow.
What Is The Qualification You Should Have?
- 0-2 years of relevant experience preferably in customer service/ call center.
- Bachelor’s degree in any related field.
- Basic to Intermediate English language (A2-B1).
- Basic knowledge in Microsoft office packages.
- Aware of customer service platforms and tools.
Employment Type
Full Time
Department / Functional Area
Key Skills
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