Customer Service Administrator 9-5

Customer Service Administrator

Salarydays holiday pension

Join the Bed Revolution! Customer Service Administrator Wanted!

Are you tired of the same old job opportunities Well rest easy because Get Laid Beds is on the lookout for a Customer Service Administrator extraordinaire to join our growing team in Glen Parva! If youve got a knack for turning frowns upside down and possess the ability to navigate customer service waters with grace then we want to hear from you!

Duties & Responsibilities:

• Answering inbound sales and inquiries: Be the hero that rescues lost bed souls and guides them to comfort heaven.
  

• Replying to emails and live chat service: Your keyboard is your weapon and impeccable grammar is your superpower.
  

• Dealing with thirdparty and internal courier services: Navigate through the logistical jungle.
  

• Liaising with our Workshop & Dispatch teams: Coordinate like a maestro to ensure beds fly out the door smoothly.
  

Skills and Experience:

• Experience in customer service is desired: Previous experience calming storms in the customer seas will be highly appreciated.
  

• Positive calm and polite manner: Channel your inner zen master even when faced with the wildest customer dreams.
  

• Ability to learn as you go and adapt to changes: Flexibility is key!
  

• Google Cloud & Excel experience preferred: Spreadsheet wizardry is a plus.
  

• Confident phone user and email writer: Communicate with the finesse.
  

Additional Information & Benefits:

• 35h week permanent position: Because we believe in the power of beauty sleep.
  

• 9 am 5 pm with 1 hour lunch: Fuel up for your daily adventures!
  

• Rota basis on Saturdays (10 am 4 pm about 1 in 4 Saturdays) in our showroom: Because even beds need a little extra love on the weekends.
  

• We work on Bank Holidays (except Christmas Day and Boxing Day): You ll get to use your 28 days holiday whenever you like!
  

• Free onsite parking free tea and coffee
  

• Pension
  

Ready to jump into the bedtastic world of Get Laid Beds Apply now and lets make dreams come true together!