Customer Relationship Associate
Posted on :
05-06-2024
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Job Description
Salary: 2530K per month
Location: Andheri West Mumbai
Joining: Immediate
Reporting Manager: General Manager
Roles & Responsibility
- Responding promptly to customer inquiries.
- Communicating with customers through various channels (Instagram/ website/ walk ins)
- Responding promptly to customer inquiries in calls.
- Knowing our products inside and out so that you can answer questions.
- Processing orders forms applications and requests.
- Keeping records of customer interactions transactions comments and complaints in excel in an organized manner and presenting reports to Manager weekly. Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Interpersonal Skills required
Proactive Selfdriven SelfLerner team player ready to work in dynamic and challenging environment.
Result oriented & willing to contribute and add value.
Remote Work :
No
Employment Type
Full Time
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