Data Analyst Data Scientist

Haptik is a leader in Conversational AI, offering commerce, marketing and customer care solutions, having reached over 500 million devices, and processed over 10+ billion AI driven interactions over the past decade. Haptik has been at the forefront of the AI revolution, which today is at the center of the world’s attention. We have built a robust set of technology and tools that enables both enterprises and SMBs to engage better with consumers. With a 250+ strong team, including some of the finest minds in the industry, Haptik is truly poised to lead the AI paradigm shift for many decades to come.

We are seeking a skilled Data Analyst to join our team. The ideal candidate will be an expert in Metabase and SQL, with a strong ability to analyze and interpret complex data sets, particularly focusing on revenue and account management. What will you do every day? The candidate will be responsible for examining account subscription dates and churn dates to derive actionable insights. This role requires a detail-oriented professional with strong numerical skills, who can translate data into meaningful business recommendations.

1. Strong analytical skills with the ability to interpret complex data sets

2. Proficiency in SQL for querying and manipulating data

3. Experience in analyzing revenue and account tables

4. Ability to track and analyze account subscription dates and churn dates

5. Excellent numerical and statistical skills

6. Strong problem-solving abilities and attention to detail.

● Familiarity with CRM software (e.g., Zoho, Salesforce, etc)

● Strong communication skills for presenting data insights to non-technical stakeholders

● Technology

● SaaS (Software as a Service)

● E-commerce

● Financial services

● Telecommunications Software/Tools Expertise

● Expertise in using Metabase software

● Advanced proficiency in SQL

● Experience with data visualization tools (e.g., Metabase, Tableau, Power BI)

● Proficiency in Microsoft Excel or Google Sheets

*Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

● On a roll: Strategic investment of $100 million from Jio Platforms Limited.

● Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.

● Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.

● Huge market: Disrupting a massive, growing AI market that is poised to change the way we live all our lives.

● Great customers: Dream11, Byjus, Ola Cabs, PayTm. These are not only the largest unicorns in India but also some of Haptik’s customers. Starhub, DIFC, Zurich Insurance are amongst some of the notable global names.

● Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Working hard for things that we don’t care about is stress, but working hard for something we love is called passion!